Veronica Kelley was working at an office building across the street from the Inland Regional Center in San Bernardino, Calif., in December 2015 when a county employee and his wife entered with semiautomatic rifles and opened fire, killing 14 and wounding 22. Most of the victims were co-workers of the gunman.
The couple went on to wound two police officers later that day before being fatally shot by police.
Since then, Kelley, the 52-year-old director of the county Department of Behavioral Health, has broadened the department’s focus to caring for people struggling with psychological trauma from mass shootings — no matter how they’re insured. (The department also coordinates services for low-income people with serious mental illness and substance-use disorders, and youths with serious emotional disturbances. Most are uninsured or have Medi-Cal, the state’s Medicaid program.)